24 hours per day, 7 days per week, 365 days per year.
Open to all residents living in the specified regions below, regardless of age
City of Ottawa (613-238-3311)
City of Gatineau (613-238-3311)
MRC La Vallée-de-la-Gatineau (1-866-676-1080)
MRC Les Collines-de-l'Outaouais (1-866-676-1080)
MRC Papineau (1-866-676-1080)
MRC Pontiac (1-866-676-1080)
In operation since 1969, the Distress Line is an all-encompassing telephone service for English-speaking clients. Any feeling, any issue that disturbs your well-being or ability to cope is something to talk about.
At any given time of day or night, people out there require our help. Whether they're depressed, lonely, overwhelmed or so distraught they are contemplating suicide, they will find a supportive and caring person at our end of the line. People of all ages, races, genders and social-economic groups call our confidential service, trusting that we'll always be here. This is a trust we will simply never betray.
We are the people who are here, day or night, 24/7, to answer the calls from those who are reaching out for help. Callers may have a simple question, or they may be in distress. Either way, with more than 200 specially trained volunteers answering nearly 40,000 calls a year, we provide an integral, important and vital service in our community. All calls are confidential.
The Distress Line is a vital community resource and is available 24-hrs a day, all year long. Whether its Christmas Day, a long weekend or 3am in the morning, on your lunch break at work, or just after you put the kids to bed, there is always someone here to talk to.
This list is certainly not exhaustive since distress is a very personal and unique experience for each person. While some issues are seemingly small to some, they can be overwhelming or even unbearable to others.