At any given time of day or night, people out there require our help. Whether they're depressed, lonely, overwhelmed or so distraught they are contemplating suicide, they will find a supportive and caring person at the end of our line. People of all ages, races, genders and social-economic groups call our confidential service, trusting that we'll always be here. This is a trust we will simply never betray.
We operate 24 hours a day, 7 days a week. If you call at 3am, we'll answer. If you call Christmas Day, we'll be here. We answer calls from those who are reaching out for help. Callers may have simple questions, or they may be in crisis. Either way, with more than 200 volunteers, answering nearly 50,000 calls a year, we provide an integral, important and vital service in our community.
We cover an area of 54,928 square kilometres with a population of more than 1.7 million people, including (in the Province of Ontario) Akwesasne, Bruce County, the City of Ottawa, the County of Renfrew, Grey County, the United Counties of Prescott-Russell, the United Counties of Stormont-Dundas-Glengarry, and (in the Province of Québec) Ville de Gatineau, MRC La Vallée-de-la-Gatineau, MRC Les Collines-de-l'Outaouais, MRC Papineau and MRC Pontiac.
In essence, we're here to listen, and support you, our callers.
If you've navigated to our website, it may be that you're looking for someone to talk to - someone who is unbiased and non-judgmental who will listen to you. If so, know that we are here for you. Please take a moment to read about the various services offered by the Distress Centre.
No matter what issue you're facing, if you need someone to talk to, we're here. Listen below for reasons why people choose to call our lines.