Below, you will find our most Frequently Asked Questions (and answers) to help you in your decision on applying to become a volunteer at the Distress Centre of Ottawa & Region. If you have a question that isn't listed here, we invite you to call the office at 613-238-1089 to speak with one of our staff.
The best way to apply is to fill out our online application
If you are having difficulty accessing the application form or have infrequent access to email, please call the Distress Centre of Ottawa & Region office line at 613-238-1089 and we will be happy to send you an application by mail.
Volunteers are asked to commit to one (1) year with us. Within that year, they are required to fulfill 200 hours, 60 of those hours being overnight shifts. We will work around the volunteer's schedule to determine when they can be here.
Your application will be reviewed by DCOR staff. This takes approximately 3 weeks. During this time, we will contact each of the three references you have supplied. We strongly recommend that you notify your references you have given us, to let them know of our upcoming contact. Once a positive response is received from all references, you will be contacted by a member of the DCOR staff, and may be invited to join a Pre-Training Volunteer Orientation. For more information, please consult our Screening Process section.
Yes. The minimum age that we request prospective volunteers be at the time of applying is 19 years old.
Currently, the Distress Centre has over 200 active Crisis Line Responders. In March 2011, the Distress Centre reached a significant milestone in its history, that of having trained its 3000th volunteer since its inception in 1969!