The Distress Centre of Ottawa and Region ( is an entrepreneurial non-profit organization providing 24-hour, confidential distress/crisis services, outreach calls to hospital patients suffering from a mental health issue, emotional support to patients of 911 services, and professional development training to the general public and community partners.  We are seeking a dynamic and motivated Manager of Volunteer Development and Support.

The successful candidate will participate in the training of the Distress Centre’s volunteer Crisis Line Responders, support and supervise Responders during their time at DCOR, and foster their development by providing on-going educational opportunities.  In addition, you will contribute to the overall maintenance of the Centre’s service and referral database.  You will also deliver professional development workshops to colleges, universities, social service agencies, businesses, government departments and first responders.

You are well organized, self-directed, a team player, an effective communicator (written and oral) and committed to working in a volunteer-based environment.  You display strong interpersonal skills and leadership ability.  Public speaking is a strong point and you have an outgoing personality.  You are flexible to work some evenings and weekends during training sesions.

You have a college or university degree as well as 2 years’ experience in program coordination, human resource management, social work or related field.  You demonstrate computer proficiency in Microsoft Office applications.  You have access to a personal computer at home with high-speed Internet.  Being an active ASIST Trainer and having experience delivering ASIST 11.1 would be an asset. Bilingualism (English and French) and SafeTalk training are also assets.

This is a full-time position offering a comprehensive benefits package.  The salary range is $48,110 to $56,600 annually.  Please apply by Sunday, August 26th. 

Please send your covering letter and resume by e-mail to

The Distress Centre is an equal opportunity organization.

We welcome diversity in the workplace and encourage applications from all qualified candidates.

We thank all applicants for their interest.

However, only those applicants considered for this position will be contacted.