Volunteer Crisis Leaders
We are very fortunate to have a group of Volunteers who fill the role of Leaders.
The Leader role is a highly regarded role. This special group of individuals are well trained in risk assessment, debriefing, and general supports. They have dedicated their time to supporting our volunteer responders. Leaders are available to responders 24/7 365 days a year.
This additional level of support allows our responders to feel well supported and guided. Whether Responders are calling because they are unsure how to proceed, require additional support, are looking for specific resources or just need to talk about a challenging interaction, our Crisis Leaders respond.
We are incredibly grateful for this group and the work they do.
My involvement as a leader has been such a unique and rewarding experience. Supporting our responders is just as important as the support they provide to callers; I enjoy helping our volunteers navigate wide-ranging situations and watching their confidence grow!
- Aileen
In two and half years and around 70 Leader shifts, … I’ve worked with volunteers who need support and advice and callers who need further assistance. Being able to help in different ways has been very rewarding.
- Tom